The Challenge: Rising Costs and Limited Support

Lane Seven Apparel, a Los Angeles-based company thriving in the wholesale and retail apparel space, faced a common challenge: rising costs. The economic climate combined with increasing operational expenses squeezed their margins. A significant contributor to these costs was their current credit card processing solution. Locked into an all-in-one system with a high effective rate of 2.65%, Lane Seven sought a way to reduce processing fees without disrupting their established workflows.

Beyond cost reduction, Lane Seven also craved improved support. Their existing provider offered limited assistance for their accounting team, making it difficult to optimize their payment processing strategy. Additionally, as an online business, Lane Seven was vulnerable to chargebacks. They desired a partner who could offer expertise in managing and mitigating these risks.

The Solution: Seamless Transition and Comprehensive Support from MONA Payment Solutions

Enter MONA Payment Solutions. Upon meeting with the Lane Seven team, MONA recognized their specific needs. Crucially, MONA assured Lane Seven they could maintain seamless integration with their existing ERP and CRM software, eliminating the need for disruptive system changes. This was a major advantage, as Lane Seven relied heavily on their established infrastructure.

More importantly, MONA offered a significantly more competitive pricing structure. By switching to MONA, Lane Seven achieved a remarkable 15% average reduction in credit card processing fees. This translated to substantial cost savings, providing Lane Seven with much-needed financial relief.

But MONA’s value proposition extended beyond just offering a lower rate. They provided ongoing account support, ensuring Lane Seven’s team had dedicated resources to optimize their payment processing strategy. Additionally, MONA offered expertise in chargeback assistance, a critical service for online businesses like Lane Seven. This comprehensive approach offered peace of mind and empowered Lane Seven to focus on their core competencies.

The Result: A Winning Partnership

The decision to partner with MONA Payment Solutions proved to be a strategic win for Lane Seven. The transition to the new merchant account was seamless, ensuring uninterrupted business operations. More importantly, Lane Seven achieved significant cost savings through MONA’s competitive rates. This financial benefit directly impacted their bottom line, improving their overall financial health.

Beyond cost reduction, Lane Seven gained valuable support. MONA’s dedicated account team provided ongoing assistance and helped them optimize their payment processing strategy. Furthermore, MONA’s expertise in chargeback management minimized risks associated with online transactions.

Conclusion: Expertise, Support, and Savings

Lane Seven’s experience serves as a valuable case study for businesses seeking to optimize their payment processing solutions. By re-evaluating their existing provider and partnering with a company like MONA Payment Solutions, businesses can achieve substantial cost savings while gaining access to dedicated support and expertise.

MONA’s comprehensive approach, encompassing competitive pricing, seamless integration, ongoing support, and chargeback assistance, empowers businesses to streamline their payment processing and ultimately achieve greater financial success.

About Lane Seven

• https://www.lanesevenapparel.com/about_us
• Wholesale and retail apparel
• Based in Los Angeles County, CA

Current Statement and Set Up

• Current effective rate 2.65%
• They have a Payment integration with their ERP – enterprise resource management/CRM – customer relationship management / Ecommerce site
• Their system is all-in-one and they are locked in

Looking for

• LOWER RATES
• They did not want to change their setup at all but simply need to cut down on costs due to rising costs of everything / state of economy
• Needed more account support for their accounting team
• Assistance with offsetting risk of chargebacks due to online nature of their business

Mona payment solutions

• Boutique merchant services agency based in Ventura County CA
• Met with team at Lane Seven to discuss opportunities and how they can improve Lane Seven’s payment processing and increase revenue

What MONA Payment Solutions (www.monasolutions.com) Offered

• MONA was able to offer the same integration with their ERP & CRM software so that Lane Seven did not have to make any major changes to their existing set up
• MONA was Able to lower their processing fees to a more competitive rate, saving them an average of 15% on their credit card processing fees
• Offer ongoing account support and optimization
• Chargeback assistance

Final Decisional

• Lane Seven decided to move forward with MONA due to the very competitive pricing structure offered
• Mona was able to seamlessly transition Lane Seven to a new merchant account under Mona. No disruption of service.