Customer Reviews
Testimonials
We pride ourselves on our client relationships. As much as we can speak to the passion we bring to our work, we’ll let the clients speak for themselves.
What Our Clients Say...
We switched to MONA Solutions some time ago and have had exceptional, personalized service since. I can’t honestly say this for the previous processor. Cristina and Shelby are always available to us via phone or email and I will continue to recommend their services to our business associates. Great job, ladies!
— RUSS PIERCE, OFFICE MANAGER
The whole team at MONA Payment Solutions is the best. They are very quick and thorough. All the ladies at Mona Payment Solutions have great customer service. Hands down the best team I have worked with. Thank you, ladies. You are very appreciated.
— OSCAR C., BUSINESS OWNER
Our experience with the MONA Solutions team and the DSI Solutions integration has been efficient, consistent and time-saving to say the least. Credit card processing has always been cumbersome and MONA and DSI take the work out of the equation and offer their customers a solution that is economical and efficient. Both companies have been ahead of the curve with this integration and they are knowledgeable about our business and the needs of our customers. Our relationship with MONA is new but we’re extremely satisfied and our relationship with DSI spans nearly 30 years now and we couldn’t ask for a better company to work with. We’re glad to be partnering with two established solutions providers that genuinely care about their customers. If you’re tired of the headaches with your current processor, look into a custom solution from MONA and DSI Solutions. We did and we save almost 40 hours a month now in time efficiencies.
— T. LA COST, PARTNER – ARKANSAS VALLEY DIESEL SERVICE, INC.
We recently started working with the MONA Payment Solutions team, they offered a fully integrated payment solution with our DSI software, and the experience has been a pleasure, and the integration is everything they said it would be. The time spent posting our transactions and managing our time at the point-of-sale has diminished tremendously. The MONA Team is very professional, and we trust we are well taken care of. I would suggest MONA to any business looking for a high-value company to work with, handle their payment processing and CRM integration
R. SHARP – BOYLES MOTOR SALES, INC.
Cristina Cox was a very valuable member of my client servicing team. Cristina interacted with the senior management of my portfolio of clients with an in-depth understanding of the services which would best serve them.
Cristina is a pleasure to work with while having the ability to change course on moments notice if necessary.
She understands that clients have various degrees of sophistication in understanding financial services and therefore knows when to adjust course.
– KEITH MOLCHAN, FIRST VICE PRESIDENT AT COMMUNITY BANK
Mona Solutions was the merchant service company my past employer ( community Bank) used to provide their customers with superior merchant services. Mona Solutions is always there to provide superior services and make my job at the Bank much easier.
The service staff at Mona is eager to assist, polite, knowledgeable, and friendly. The best part of working with Mona Solutions, they are always eager to assist in getting the customer the best price and provide them with the best solutions to their situations.
They make it easy. Customer service and satisfaction is a goal we should always strive to achieve, I give Mona Solutions an A+++
– JORY POTTS – VICE PRESIDENT COMMUNITY BANK
I had the pleasure of working directly with Cristina to establish new payments programs at two banks.
Cristina provided outstanding direction and advice that led to robust profits and an increase in the client base. Her knowledge of the payments industry is second to none.
Cristina is my “go to” expert for payment processing and I look forward to working with her and her team on my next project.
– AUBREY WALDEN, SVP AT COMMENWEALTH BUSINESS BANK
Community Business Bank had a long and successful partnership with MONA Payment Solutions powered by NXGEN. They were professional and friendly and helped our business banking department to grow exponentially. We could always rely on MONA to offer the best services to our customers. And, working with the MONA team was always a pleasure!
– JUAN DIAZ –TREASURY MANAGEMENT MANAGER AT COMMUNITY BUSINESS BANK
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